No products in the cart.

Blog

28 Nov 2023

What is a managed service provider? Strategic outsourcing for IT services

MSPs are increasingly being turned to as strategic outsourcing partners that remotely manage or deliver IT services, thanks to talent and technologies most enterprises lack. What is a managed service provider? A managed service provider (MSP) is an outsourcer contracted to remotely manage or deliver IT services such as network, application, infrastructure, or security management...

24 Nov 2023

6 most underhyped technologies in IT — plus one that’s not dead yet

AI has sucked all the air out of the room of late, but the tech that makes AI possible, keeps the business humming, and advances the core mission of IT and the business too often goes overlooked, unused, and underfunded. Generative AI and, more specifically, ChatGPT captivated the corporate world in 2023, with board directors,...

21 Nov 2023

7 steps for turning shadow IT into a competitive edge

By taking a programmatic approach to addressing the root causes of shadow IT, CIOs can reduce the risks of shadow programs and empower more business people to serve their own workflow and data needs. Ask IT leaders about their challenges with shadow IT, and most will cite the kinds of security, operational, and integration risks...

17 Nov 2023

5 key mistakes IT leaders make at board meetings

Presenting to the board is a challenging opportunity. CIOs and CISOs would be wise to check their assumptions, know their audience, anticipate off-agenda questions, and steer clear of scare tactics. It’s not uncommon for CIOs, CISOs, and sometimes their direct reports to be called on to participate in board meetings or to present IT strategies...

14 Nov 2023

10 cloud strategy questions every IT leader must answer

Whether you’re starting out or deep into your cloud journey, assessing — and reassessing — these key questions is vital to ensuring a business-aligned approach free of cost overruns that can arise rapidly at any time. It’s no longer a question of whether organizations are moving to the cloud but rather how well it’s going....

10 Nov 2023

Keep it secret, keep it safe: the essential role of cybersecurity in document management

Untold quantities of sensitive data reside in the huge variety of documents that accumulate over the lifetime of an organization. Keeping them safe no matter where they’re stored should be a top priority. As document management continues its long transition from physical filing cabinets to digital databases and the cloud, the potential for cyber threats...

07 Nov 2023

4 reasons why gen AI projects fail

Data issues are still among the chief reasons why AI projects fall short of expectations, but the advent of generative AI has added a few new twists. In June, New Zealand supermarket chain Pak’nSave released the Savey Meal-Bot, a gen AI tool that lets users upload a list of ingredients they have, and then the...

03 Nov 2023

Breaking down data silos for digital success

The ability to share data across the enterprise is a vital first step on any transformation journey. Here’s how IT leaders are unifying data strategies by knocking down data (and political) walls. For years, IT and business leaders have been talking about breaking down the data silos that exist within their organizations. Given the importance...

31 Oct 2023

7 ways diversity and inclusion help teams perform better

Diversity and inclusion provide organizations with many benefits, including better financial results, access to talent, innovation, and improved problem solving. Diversity, equity, and inclusion have become important social issues. In the wake of the George Floyd and Breonna Taylor murders of 2020, companies made massive, highly publicized efforts to correct for systemic bias and improve the mix...

27 Oct 2023

Emerging cyber threats in 2023 from AI to quantum to data poisoning

In cybersecurity’s never-ending cat-and-mouse game with hackers and grifters, the threats are always evolving. Here are some of the main attacks experts see as the biggest and baddest on the horizon. Companies using Microsoft Teams got news earlier in the summer of 2023 that a Russian hacker group was using the platform to launch phishing...